The High Functional Teams Programme is an interactive and science-based workshop designed to help leaders dismantle dysfunctions and embed trust as the foundation of team culture. At its core, the programme applies Patrick Lencioni’s Five Dysfunctions of a Team and David Maister’s Trust Equation. Participants learn to recognise behaviours that erode trust, foster psychological safety, manage conflict constructively and align teams around shared results. Leaders also practise feedback and feedforward techniques, evaluate self-orientation in competitive environments and apply structured collaboration models to drive innovation and accountability.

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It blends emotional intelligence, trust-building frameworks, and collaborative problem-solving tools with experiential activities to strengthen accountability, cohesion and sustainable performance.

By the end of the programme, leaders are expected to:

• Create psychological safety – empowering teams to collaborate openly and compete healthily.

• Manage conflict effectively – transforming disagreements into opportunities for growth and stronger cohesion.

• Apply the Trust Equation – optimising credibility, reliability, intimacy and reducing self-orientation to build authentic relationships.

• Address team dysfunctions – overcoming fear of conflict, lack of commitment, avoidance of accountability and inattention to results.

• Embed accountability through trust – shifting accountability from enforcement to empowerment.

• Strengthen collaboration – cultivating partnerships rooted in transparency and shared purpose.

• Use feedback and feedforward – reinforcing clarity, growth and psychological safety in team interactions.

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In short, it’s not just about fixing dysfunctions but about transforming teams into cohesive, motivated and trust-based units that deliver results through openness, accountability and mutual respect.